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Your satisfaction

Our first priority is your satisfaction, if you are not happy with the product you ordered from China Vao you can return it to us for exchange or refund.


You have 10 days since you receive your package to contact us and decide whether you wish to return the product you ordered or not.


Please contact us by email with all the details about your order and explain the reason why you want to return the product. We will then provide you our return address.

Exchange & refund

Once we receive your package and that we verify that everything is okay we process a refund or exchange within one to two business days.