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Return Policy

Our first priority is your satisfaction, if you are not happy with the product you ordered from China Vao you can return it to us for exchange or refund.

You have 7 days since you receive your package to decide whether you wish to return the product your ordered or not.

Firstly, please contact us by email with all the details about your order and explain the reason why you want to return the product.

We will then process the return by providing you an RMA number. This number must be included in the package of the return.

Once we receive your package and that we verify that everything is okay we process a refund or exchange within one to two business days.

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